Privacy Policy – Water & Wax
Last updated: April 15, 2025
At Water & Wax, we value your privacy. This policy explains how we collect, use, and protect your personal data when you use our services, visit our website, or contact us.
1. Who we are
Water & Wax
Mobile Car Cleaning Services
Based in Antwerp, Belgium
Email: [email protected]
Website: www.waterwax.be
2. What data we collect
We may collect and process the following personal data:
- Full name
- Phone number
- Email address
- Address or service location
- Vehicle details (make, model)
- Payment details (only processed securely, not stored)
- Any messages or inquiries you send to us
3. Why we collect your data
We use your data for the following purposes:
- To confirm and manage appointments
- To communicate with you about your booking
- To send updates or important service-related information
- To process payments securely
- To comply with legal and tax obligations
- To improve our services
4. How we protect your data
We use industry-standard security measures to keep your data safe. This includes SSL encryption and secure third-party payment providers such as Stripe and PayPal. We do not share or sell your data to third parties for marketing purposes.
5. Your rights under GDPR
As a customer in the European Union, you have the right to:
- Access the personal data we hold about you
- Request corrections to incorrect or incomplete data
- Request deletion of your data
- Withdraw your consent at any time
- File a complaint with the Belgian Data Protection Authority (Gegevensbeschermingsautoriteit)
To exercise any of these rights, contact us at [email protected].
6. Cookies
Our website uses cookies to ensure proper functionality and improve your experience. You may disable cookies in your browser settings at any time.
7. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the updated date at the top of this page.
8. Contact
For any questions or concerns about this Privacy Policy, please contact:
Water & Wax
Email: [email protected]